+1-972-643-8411 | info@cloudmatrix.net

Support

Support

Support

Enterprises and SMBs outsourcing their IT services require a support which can respond to their business on priority basis. We understand the business urgency when a customer reaches out to us to resolve their issue. We provide with the most efficient 24x7X365 expert support to resolve problems related to our services to maximize the performance and uptime of Cloud Matrix services.

We provide responsive support service through multiple channels viz. phone; email and service request. For each account we provide an account manager which looks into each and every problem being faced by our customers. Our highly trained staff support our customers related to technology issues, upgrades or account management.

Our support is backed with service level agreements and we adhere to each and every commitment made to our customers. Our technical support staff ensures that the FTR and CSAT remain high and each customer complaint receives the level of care for which they signed us for their IT requirements.

Subscribers can reach us our support desk sending mail from their registered email id  to support@cloudmatrix.net or Call Us +1-972-643-8411

 

To set up a conversation, Fill this form.

Cloud Servers

Our cloud servers helps in lowering the business risk associated with IT infrastructure as our cloud servers provides with greater reliability, flexibility, scalability and high performance at lower costs.

More...

Custom Hosting

Cloud Matrix assists enterprises by designing managed custom hosting which fits best for the custom application. We support both legacy systems and latest technologies

More...

Dedicated Servers

So your business requires server to meet higher peak resources and higher data transfer rates? Cloud Matrix provides with dedicated servers with unmatched quality.

More...